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Testimonials

Zillow Reviews

leen4706

5.00
I cannot say enough good things about Tom at HarborOne Mortgage. I have worked with Tom on the purchase of two homes and both my sons have also had the pleasure of working with Tom to purchase homes. Tom is without a doubt the best!! He is always available and willing to any questions or concerns. He puts your mind at rest knowing that he has everything under control. I would be amiss not to mention his wonderful team Denise and Robin. In my humble opinion is the A-Team. Nothing is left to chance they are very upfront and honest when it comes to the process. I would highly recommend anyone considering purchasing a new home to give Tom a call. I have recommended him to friends and even my real estate agent was highly impressed. I never write reviews, but these guys are the best! I sincerely thank you all for helping me with the purchase of my new home. 😊

esulli37

5.00
Tom was very helpful throughout the entire house buying process. Very easy to get in touch with and always quick with an answer. I highly recommend working with Tom.

lysh944

5.00
Tom with Harbor One was awesome! This was a first home purchase for my boyfriend and I and Tom was so helpful! He answered any question I had and helped ensure the process went as smoothly as possible and made sure we understood everything!!

bendnotbreak711

5.00
We cannot say enough good things about Tom at HarborOne Mortgage. He made the whole home buying experience stress free, and was always willing and available to answer any questions or concerns that came up. He is very upfront and honest when it comes to the process, and will give you advice and guidance when needed. If we ever decide to go through the process again, without any doubt I'd be calling Tom!

erin caples0

5.00
My realtor, in the midst of a “do we sell, move, or refinance” discussion said, “You need to talk to my guy”. He was 100% correct. I was hesitant to break up with our bank, but, Tom’s knowledge of the market trends and rates sealed the deal. Tom is a numbers guy –I trust numbers - and I trust Tom. From our first phone call, I knew it was the right decision. He was upfront and realistic with expectations and outcomes from the start. He provided frequent updates and was incredibly accessible via phone/email and text for questions and concerns. He told us exactly what to expect every step of the way. It is clear to me that Tom’s goal/motivation is the best possible outcome for his clients - and he delivers on that promise. My husband and I strongly recommend Tom DeBenedictis to anyone looking to purchase or refinance a home – he is one in a million!

Jenn Oli06

5.00
I cannot explain just how great Tom was in helping us out getting our mortgage with Harbor One. He was recommended to me by my realtor and I was hesitant because I had used another broker from the same company previously with a re-fi. I am so glad that I decided to go with Tom instead. From our first interaction, I knew it was the right decision. He does not sugar coat anything, he is upfront and honest and told us exactly what to expect. Tom is super responsive and is available by email and text at anytime. There were times when I called him and it went to voicemail and he immediately sent a text telling me he would return my call in 5 min. and he did! I had many frank conversations with Tom and he never judged and always put our minds at ease. He truly wants what is best for his clients and he can certainly deliver on that. We are extremely happy and getting our mortgage was the easiest part of purchasing our new home.

JanelHornbaker Duggan

5.00
We just refinanced our home. Tom was awesome. Always right there to answer any questions. The process was very quick and painless. They even had the Lawyer cone to our home to sign the paperwork. I highly recommend Tom and the HarborOne team.

rottman465

5.00
Tom and his team were very helpful and efficient throughout the process. They answered all of my questions promptly and were able to secure my loan within a very short time frame.

nickmatth

5.00
This was our 2nd time working with Tom and his team, and they were every bit as professional, responsive, quick, and friendly as they were the last time.

carolyn brooks4

5.00
This is the second time we have worked with Tom. He helped us with our mortgage in 2018 when we bought a new home-- and we had a great experience. Then he reached out to us again this summer to let us know the rates were falling, and he helped us re-fi and save $200 a month! It was like a gift! Both he and his staff are great-- easy to work with, easy to understand, super professional and very friendly. He made it such an easy process start to finish! Most of all I truly appreciated that he kept us in mind, and got us to re-finance when I wasn't even thinking about it.

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Customer Survey Reviews

Julie and Johnathan

I can't say enough good things about Tom and his team. We have been working with Tom for the past year and a half. His guidance is the whole reason why we were able to purchase our first home. Thank you so much Tom!


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Carolyn

Tom and his team was great. Responsive, communicative, easily accessible, kept my best financial interests in mind at all times.


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Robert and Ruth

It was a great overall experience. Tom and Denise were awesome to work. My questions were always answered in a timely manner.


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Nilda and Jose

I will definitely work with Harbor one again they were amazing


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Heather

Amazing as always


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Francis and Erin

Great service and experience.


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Robert and Rosemary

HarborOne Mortgage well exceeded our expectations. The professionalism and courtesy from the complete HarborOne Team was exceptional. Tom D., thank you again for making this whole process go smoothly, for answering all of our questions (a lot), for returning every phone call no matter what time and for being there right till the very end of the whole process. We are very grateful and beyond pleased with the whole experience of buying a home.


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Nilda and Jose

I will definitely work with HarborOne again they were amazing


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Heather and Konstantinos

Professional, prompt and very knowledgeable !!!


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Oktay

Thanks to Tom, fantastic loan manager.


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Patrick

There were many things about this loan/purchase that were abnormal, and Tom was able to guide us through with patience, knowledgeable answers, and fast responses to any questions that we had.


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Leanne

Tom and his team were amazing ! They far exceeded and expectations I had. I will be referring them to all my friends, family and clients ! Thank you HarborOne !


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Nicholas

Tom and his team were amazing, we closed 2 weeks earlier than planned thanks to their hard work.


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Kenneth

Tom Debenedictis and his team were a pleasure to work with, they met all my needs in a knowledgeable timely manor and I could not have asked for better service.


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Rhonda

Working with Tom was an absolute pleasure from day 1. His upbeat personality and commitment to his customer were top notch. I would not hesitate to use him again!!
Thank you for all of your help.


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Anne

It was great to work with Denise who helped me through the entire mortgage process. Thanks!!!


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Stephanie

Thank you so very much, Tom DeBenedictis, for all of your help and efforts with securing my home loan. You are and were well organized, thorough, professional, as well as kind and understanding which made speaking with you a relaxed situation and a pleasure. I put my trust in you and you came through for me above and beyond my expectations. You are and were extremely patient and I felt respected through the whole process, which would have been an ordeal without you. Because of these personal and professional traits, I will, without hesitation, recommend you to anyone I know who is in need of a home loan (actually, I already have!). Thank you again!


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Harold

Tom at Merrimack was great. He made the entire home buying experience from start to finish very smooth. All my questions and concerns were addressed timely and all doubts were put to ease. Definitely would recommend Tom and Merrimack to friends and family.


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Jill and Craig

Tom was absolutely AMAZING to work with! He's breaks everything down to simple terms. I have been searching for help with my mgt for years! He was able to add some valuable advise and direction to help lower our payment. Denise was great too! Very efficient and quick responses. I would absolutley recommend Tom to all of my friends and family!!


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Anthony

Thank you so much, to Tom, and the Merrimack mortgage team. Your honesty, and up front approach, made my experience comforting.


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James

Tom was awesome to deal with, very patient with all my questions, and told us the truth about what we could expect, Thanks so much Tom for the great job!


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Brian & Paula

Dealing with Tom and Denise could not have been easier. They were a pleasure to deal with.


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Nahida

Tom and his team were absolutely amazing. Very professional, honest and truly cared about getting our family in the house we wanted with the best rates and service possible. I am grateful to have been referred to Tom and will be referring anyone who is looking for a mortgage.


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Patrick F
Nashua, NH

I can't say enough about Tom and his team. They were extremely responsive and on the ball. With the new policies around mortgage approval in place, I expected it would take 2 months to get my mortgage approval. However, Tom's team was on their A game and got me mortgage approval 3 weeks early and into my new home 2 weeks ahead of schedule - which I believe is unheard of!


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Douglas B.
East Hampstead, NH

I was introduced to Tom by my real estate agent when we had to go with a quick closing that my credit union would never be able to pull off. Tom was very straight forward with what to expect and was able to pull off the financing approval in record time. I would highly recommend him to anyone.


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Working with Tom was an absolute pleasure from day 1. His upbeat personality and commitment to his customer were top notch. I would not hesitate to use him again!! Thank you for all of your help. - Rhonda
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